PRIVACY POLICY

1. Information We Collect

We collect information necessary to process your hardware orders and deliver items securely to your home or commercial job site:

• Contact details (Full Name, Phone Number, Email Address).
• Shipping address (Division, District, Thana, Road & Holding Number).
• Order history, warranty registration details, and wholesale quote requests.

2. Payment Security & Mobile Banking

Payment security is handled through encrypted bank-grade channels. When paying via bKash, Nagad, Rocket, or Visa/Mastercard, all sensitive credential entries occur directly on the gateway server. Signimart never records or stores your mobile banking PINs or credit card numbers.

3. How We Use Your Data

Your details are exclusively used for:

• Processing, packaging, and dispatching courier orders.
• Sending automated SMS delivery updates and courier tracking codes.
• Validating brand warranty claims and 7-day replacement eligibility.
• Improving catalog search speed and stock recommendations.

4. Non-Disclosure & Confidentiality

We strictly enforce a zero third-party sale policy. We never sell, rent, or lease customer databases to advertising networks or external brokers. Data is shared only with logistics courier partners (Sundarban, Steadfast, Paperfly) strictly for shipping execution.

5. Contacting Our Data Officer

If you wish to update your saved phone number, delete your user account profile, or request order logs, please contact us at care@signimart.com.bd or call +88 01788469206.